Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Frequently Asked Questions
Care instructions
IMPORTANT FACTS ABOUT OUR LEATHER
* We use locally sourced 1.8-2.3mm genuine cow leather. Every piece of leather absorbs dye differently.
* All processes are done by hand including hand-painting and personalization.
* Edges are not burnished / finished to show highest natural quality of our leather.
* The leather softness level of our products is medium.
* Our leather ages very well with daily use and will soften over time. Your leather product is designed to last a lifetime and age gracefully along the way.
* As is the nature of leather, your product may appear slightly different to the product shown in the images. Natural variances may occur.
Wholesale availability
Please contact us via Etsy Message or mail from info@breannapradoluxury.com for wholesale
Sizing details
*We add our sizing chart every listing photos please check them carefully.
*If you need any custom dimensions please contact with us first.
*We can produce any dimensions that you want in leather’s natural size limits
*Please as for the prices before place your order if it’s not clearified in listing
*If the listing has custom size option you can place your order with ‘special size’ and you can add your note with your order.
Custom and personalized orders
*We can add your logo, initials, name on your product for free up to 10x10 centimeters.
*Please ask first if you need bigger personalization options.
*All personalization options will made with a laser engraver so it’ll be black.
*Personalization is %100 free so you do not need to pay any extra charges for personalization.